Frequently Asked Questions
Everything you need to know about bringing timeless design into your home.
What is the standard delivery timeframe for furniture items?
Most in-stock items are delivered within 7-14 business days. Custom or made-to-order pieces typically require 8-12 weeks for production and shipping.
Do you offer white-glove delivery and assembly?
Yes, we offer a premium white-glove service which includes room-of-choice delivery, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for furniture?
We offer a 30-day return window for standard items in original condition. Please note that a 15% restocking fee may apply, and custom-made orders are non-refundable.
Are your materials sustainably sourced?
At Future Classics, we prioritize longevity and ethics. We use FSC-certified timber and premium, eco-friendly textiles to ensure your furniture is both durable and responsible.
Do products come with a warranty?
All our furniture pieces include a 2-year manufacturer's warranty covering structural defects and craftsmanship to give you peace of mind.
How can I track my order status?
Once your order ships, you will receive an email with a tracking link. You can also log into your account on our website to view real-time updates on your delivery.